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    Guest Services

    Front Desk Supervisor

    Miami, Florida
    $55,000 - $70,000
    Full-time

    Job Description

    As Front Desk Supervisor, you will oversee our reception team and manage all check-in/check-out processes to ensure a seamless guest experience. You'll train and mentor front desk staff, resolve complex guest issues, manage daily cash handling procedures, and coordinate with other departments to address guest needs. You'll also assist with scheduling, inventory management, and maintaining accurate guest records. Responsibilities Perform all duties related to the Front Desk Supervisor position Ensure compliance with safety and security protocols Provide exceptional service to guests and team members Participate in training and development programs Maintain a clean and organized work environment Collaborate effectively with other departments

    Responsibilities

    • Perform all duties related to the Front Desk Supervisor position
    • Ensure compliance with safety and security protocols
    • Provide exceptional service to guests and team members
    • Participate in training and development programs
    • Maintain a clean and organized work environment
    • Collaborate effectively with other departments

    Life on Board

    Experience the unique lifestyle of working on a cruise ship

    Cruise ship deck with lounge chairs

    Enjoy access to crew facilities and amenities during your free time

    Working on a cruise ship is a unique experience that combines professional growth with adventure. As a crew member, you'll:

    • Live and work alongside team members from around the world
    • Enjoy crew-only facilities including dining areas, lounges, and recreation spaces
    • Have opportunities to explore ports of call during your free time
    • Develop strong friendships and professional connections
    • Experience different cultures and destinations while earning a living
    Apply for this Position

    Ready to Apply?

    Submit your application today and start your journey with us

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    Department

    Guest Services

    Location

    Miami, Florida

    Salary Range

    $55,000 - $70,000

    Contract Length

    4-8 months

    Application Process

    1. 1

      Online Application

      Complete the application form with your details

    2. 2

      Initial Screening

      Our recruitment team will review your application

    3. 3

      Interview

      Selected candidates will be invited for interviews

    4. 4

      Job Offer

      Successful candidates will receive a job offer

    5. 5

      Onboarding

      Complete documentation and pre-boarding training

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